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Contact Communications

Everything you need to create targeted, effective property-related messages

Centralise all your estate agency communication in Rex. Admin staff can manage your estate agency’s mailing list, track email opens and clicks, and manage your Do Not Contact requests all from within the one sales system. Rex also includes a subscription management utility fully compliant with all relevant legislation.

Track email opens and clicks to improve engagement

Our email engagements functionality is an incredibly powerful feature. Once you’ve sent an email to one of your prospects or clients, Rex informs you if and when they’ve opened it, as well as what links they’ve clicked.

This is an essential feature for any salesperson: it enables you to easily gauge client interest as well as track receipt for compliance.

Manage 'do not contact' requests

Stop database contacts from receiving any mass correspondence with a simply Do Not Contact (‘DNC’) flag. This also gives you a clear visual reminder that a client has been marked as DNC.

Full support for auto-flagging TPS & MPS numbers

TPS and MPS Status Icons indicate if a phone number is on the TPS or MPS Registry. This helps minimise reputation damage, makes compliance easy and improves your ROI by filtering out the contacts that will waste your resources.

Automatically file emails with the email dropbox

With Rex, you can store all your inbound and outbound emails inside your estate agency database against the appropriate contact record. This functionality gives your agents the big picture of every client’s interaction with your agency.  

When you send or receive an email from someone who isn’t in your database, Rex surfaces a seamless filing workflow that steps you through creating a new contact and filing the email as required.

Rex also employs security measures – keeping spam out of your database.

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We’re thrilled to hear from you!

What happens next?

One of our sales team will be in touch with more information shortly. In the meantime, check out some of our blog posts.

Speak soon,
The Rex team.

If you’re an existing Rex client in need of some help, please contact our support team directly via support@rexsoftware.com.au or through the “Contact Rex Support Team” button from the help menu inside Rex.

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