Rex agents regularly sell up to 90% of the properties they list. Armed with a feature-rich property CRM and automation platform, they deliver outstanding customer service – which involves a lot of regular, quality client contact.
Grow customers for life with Rex
Mobility
Work where you want
Rex gives you the freedom to complete all your daily tasks from your mobile phone with Pocket App, maximising time spent out of the office.
Custom control
Run your business, your way
Build your own processes, voice, brand, and visual identity in to your system. Make best practice easy.
Open API
From one central hub
Why do things twice? Plug all your tools in to Rex and turn it into your one platform for digital marketing, document management and more. The possibilities are endless.
Rewarding connections
Growing lifelong relationships
Empower your agents with quick ways to deliver memorable customer service. Create loyal clients for life, build your brand and increase your market share.
So you can focus on
Ready to grow your business with Rex? Get in touch today to find out how.
8 steps to provide an excellent customer experience
And there’s more! Rex’s full feature set has been built to help estate agencies create long-term loyalty, a great market reputation and the foundation for a strong business powered through referrals by extremely happy clients.
You’ll automatically receive a notification whenever an applicant enquires about a listing. Pick it up on your mobile or desktop.
2
Email dropbox
Follow them up with an email from Rex, or via outlook using the dropbox and Rex will automatically create an email entry in the system.
3
Custom fields
Pop their details and requirements into a new contact record. Over time, you’ll build your relationship through these touch points - learning what school their kids go to, which football team they support and other helpful context you can use to match them with their perfect property. Add it all to their contact record.
4
Tracks and templates
Depending on their particular needs, apply a set of time-released reminders which surface letter and SMS templates and call prompts. Your applicant will receive consistent, quality communications over a series of weeks, months or years.
5
Email marketing
Subscribe them to your email marketing. Using custom filters, you can make sure they only get the newsletters meant for local football fans and parents, for example.
6
Automated applicant email and SMS
Rex will automatically send a match alert when you list something that meets their requirements.
7
Automated vendor reporting
At the same time, Rex automatically updates your sellers to show them the work that’s going on behind the scenes and promptly surface applicant feedback so pricing discussions can be had.
8
Build your own dashboard
See all this happening across every one of your listings from your customised dashboard. It’s accountability for the whole team and oversight at a glance for managers.
Automate with workflow engine
You can choose to automate any and all these steps via a powerful workflow system.
Hot tip
Want to see Rex in action? Book a demo webinar seat.
Join over 1,800 agencies using Rex to improve their business every day
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