Building Relationships

Build a Better Customer Story

More data. More visibility. Create more opportunities with tools designed to stay in touch throughout their property journey. With the Rex product suite, you can unlock the answers in your database helping you build better lifelong relationships and build a clearer customer story so that you can be in their next chapter.

Tired of missing opportunities? Keep track of your customer’s life journey with Rex CRM.

Why Building Relationships is easier with Rex

Building customer relationships

Meet the Millers – the typical starter family... do you remember when they bought? How they are settling in? That they have just had a child or other major life event... if not you’re missing lucrative potential buyers, sellers, investors and renters.

Building customer relationships

Stay top of mind

Being there, at the right time is key to success. Our platform provides all the necessary tools for you to complete the picture of your customers. And the great part is we have a series of customer service tips to make sure you stay top of mind and ready when they are.

Stay top of mind

Win clients for life

Today's buyer is tomorrow's seller, that’s why it’s important to build relationships that last a lifetime. Delight buyers with real-time updates from Rex CRM’s matching features. Automatically send SMS and email listing updates to the right buyers at the right time with properties that match their requirements. Automated follow-up reminders help agents stay in touch at critical points in the homeowner journey ensuring your agency is top of mind when vendors are ready to sell.

Win clients for life

Feel like you’re always playing catch-up?

Keeping on top of your tasks can be a little stressful. Our product suite makes doing the day's tasks simple. From streamlined workflows with set and forget ‘Tracks’, to automation like sending templated bulk letter merges in a couple of clicks. As a bonus, you can take your CRM out of the office with our mobile app so you can take back control over your day and perform like a pro.

Workflows
Features

Relationship building built-in

Rex features that keep you in the conversation and win more business

Best practice follow-up in 3, 2, 1

Bored in a cafe? Why not tick off a bunch of reminders and let your clients know you are thinking about them. Swipe to SMS or email, choose your template, hit send and you are done.

Custom Fields & Tags

Store your own unique data against records

Contact Management

Tools to help you build, manage and deepen relationships with your clients

Contact Communications

Everything you need to create targeted, effective property-related messages

Mail Merge

Send personalised emails to one or one thousand clients at once

Reminders and Tracks

Your roadmap to best practice, consistent follow-up for engaged prospects

Seamless call workflows

Need to follow up a client? Swipe to call, have a chat, then add any feedback or notes to their contact record. It’s that easy. Leave the ‘post-it’ notes in the stationary cabinet.

Personalised communications

Effortlessly service your clients as if they're the only one

Matching Engine

Automatic SMS and email listing updates for the right buyers and tenants

Lists & Advanced Filters

Organise and filter your property data so it works for you

Custom Integrations

Build your own integrations to tailor your Rex experience.

Integrated History

A perfect memory of all your client interactions.

Lead Management

Consolidate your leads and never forget a follow-up again

More than 2,500 agencies use Rex for their Building Relationships every day
More than 2,500 agencies use Rex for their Building Relationships every day
Highly rated Building Relationships software from our customers
4.7 Rating from 147 Google Reviews

FAQ's

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